Refund Policy

This refund policy applies to all services provided by Orange Accounting. By engaging our services, you agree to the terms and conditions of this refund policy.

Refund Eligibility
Refunds may be granted under the following circumstances:
If Orange Accounting fails to deliver the agreed-upon services as outlined in the engagement or service agreement.
If there is an error or mistake on our part that negatively impacts the quality or accuracy of the services provided.
If a duplicate payment has been made for the same service.
If a refund is required by applicable law or regulation.

Refund Request
To request a refund, you must notify Orange Accounting in writing by email or through our designated refund request process. Your refund request should include the following information:
Your full name and contact information
The reason for the refund request
Supporting documentation or evidence, if applicable
Orange Accounting will review your refund request and respond within a reasonable timeframe. We may require additional information or clarification to process your request.

Refund Process
If your refund request is approved, Orange Accounting will initiate the refund process within a reasonable period.
Refunds will be issued using the same method of payment used for the original transaction unless otherwise mutually agreed upon.
Please note that the time it takes for the refund to be reflected in your account may vary depending on your financial institution or payment provider.

Non-Refundable Services
Certain services provided by Orange Accounting may be deemed non-refundable. These may include, but are not limited to, one-time consultations, specific project-based services, or services that have been substantially completed at the time of the refund request.
Non-refundable services will be clearly communicated to you before engaging our services.

Changes to the Refund Policy
Orange Accounting reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the updated refund policy on our website. You are encouraged to review this refund policy periodically.

Contact Us
If you have any questions or concerns regarding this refund policy or the refund process, please contact Orange Accounting using the contact information provided on our website.